SmartRedeem Store is for use only by eligible SmartRedeem Store programme members. When purchasing a product or service via the SmartRedeem Store, you are concluding a contract with the partner and not with SmartRedeem Store . All rewards are subject to limited availability, and to the Terms and Conditions and restrictions imposed by the partner. The number of points required for specific redemption items are subject to change at any time.
SmartRedeem Store are not suppliers of the merchandise, or the products and services. SmartRedeem Store , their parent company, subsidiaries, affiliates, franchisees and agents make no guarantees, warranties or representations of any kind, expressed or implied, with respect to items of merchandise or products or services redeemable under the SmartRedeem Store programme and shall not be liable for any loss, expense (including, without limitation, attorneys' fees), accident or inconvenience that may arise in connection with the use of such items or as a result of any defect or failure of such items. Any implied warranties of merchantability or fitness for a particular purpose are specifically disclaimed.
For each product or service ordered, the partner’s Terms and Conditions apply.
All redemptions are subject to the availability of sufficient points. Orders will be cancelled automatically in the event of insufficient points.
SmartRedeem Store reserve the right to change the Terms and Conditions herein and the number of Points required for redemption.
SmartRedeem Store are not responsible for lost, damaged or stolen goods or vouchers redeemed through the SmartRedeem Store.
At any time, and without prior notice, SmartRedeem Store may change or terminate participating partners, withdraw, limit, modify or cancel any redemption item, or change the number of points required for any redemption item, even though such changes may affect the accrual or values of points or redemption items.
In case of any dispute arising from the SmartRedeem Store, the decision of SmartRedeem Store shall be final.
SmartRedeem Store are not responsible for goods or services offered by any companies participating in Points promotions. Partner offers are subject to the terms and conditions of each individual offer. See individual offers for details. Partners are subject to change. Offers are void where prohibited by law. Other restrictions may apply.
The customer is liable to pay all customs charges, import duties, taxes and postal clearance fees where applicable at the destination.
A redemption item can be cancelled, exchanged or returned within an 14-day period following the order delivery. Please contact the partner directly to receive instructions about how to return merchandise or to cancel your voucher or fill in the withdrawal form and send back to the partner with the product. Your Points will be credited back into your account after confirmation of cancellation by the partner. This could take up to 2 weeks. You can find partner details on the product details page.
The Collinson Group Limited Registered number: 2577557, Registered in England & Wales; Registered Office: Cutlers Exchange, 123 Houndsditch, London, EC3A 7BU.